Client Service Manager

TL;DR

Client Service Manager: Managing client relationships and media performance for agencies and brands with an accent on AI-driven transformation and programmatic advertising. Focus on identifying growth opportunities, resolving campaign challenges, and delivering actionable insights across diverse digital platforms.

Location: Must be based in the USA

Company

hirify.global is a service provider helping agencies and brands navigate the digital media ecosystem through AI-driven transformation and media performance expertise.

What you will do

• Build and maintain strong client relationships by proactively addressing goals and concerns.
• Manage multiple accounts, ensuring clear communication, timely deliverables, and identifying growth opportunities.
• Collaborate with cross-functional teams to align project outcomes with client expectations.
• Present campaign insights and translate complex data into actionable recommendations.
• Resolve campaign challenges and adapt strategies based on market trends and client needs.
• Utilize and adopt new AI-driven tools and digital advertising technologies to improve performance.

Requirements

• 3+ years of experience in Account Management or Client Service.
• Proven experience with programmatic advertising and understanding of digital media ecosystems.
• Strong proficiency in Google Suite and project management tools.
• Proactive, client-focused attitude with excellent organizational skills.
• Ability to work effectively both independently and within a team environment.
• Must be located in the USA

Nice to have

• Experience working in an agency environment.
• Familiarity with digital advertising platforms such as DV360, Meta, and Google Ads.

Culture & Benefits

• Fully remote work with flexible hours.
• Unlimited PTO for vacation, sick days, and personal time.
• Growth-focused environment with clear advancement pathways and learning resources.
• Culture of trust with minimal bureaucracy and no micromanagement.
• Engaging team events including online classes and wellness sessions.