Implementation Specialist I (Fintech)

TL;DR

Implementation Specialist I (Fintech): Supporting the integration of retail partner systems with the hirify.global platform with an accent on technical troubleshooting and communication. Focus on resolving integration issues for ecommerce front-end and back-end order management systems, creating technical documentation, and facilitating efficient cross-functional workflows.

Location: Must be based in the United States

Salary: $62,000–$90,000 per year (varies by state)

Company

hirify.global is a fintech company reinventing credit by providing transparent buy-now-pay-later solutions for consumers and retail partners.

What you will do

• Serve as the primary support contact for merchant partners during technical integration.
• Resolve technical issues related to partner ecommerce platforms and order management systems.
• Develop and maintain detailed technical documentation for integration processes.
• Identify and implement operational improvements to increase efficiency.
• Collaborate cross-functionally with Engineering and Merchant Operations teams.
• Provide actionable product feedback to Product and Engineering teams to improve performance.

Requirements

• Must be based in the United States
• 1-3 years of relevant experience in Tech, eCommerce, or SaaS.
• Bachelor’s degree or equivalent practical experience.
• Strong project management and communication skills to manage stakeholder relationships.
• Proven ability to manage multiple assignments independently.

Nice to have

• Previous experience in the payments or e-commerce space.
• Knowledge of HTML, Javascript, and API integrations.

Culture & Benefits

• Comprehensive health coverage including 100% subsidized premiums for medical, dental, and vision for employees and dependents.
• Flexible Spending Wallets for technology, food, and lifestyle expenses.
• Employee stock purchase plan (ESPP) with discounts.
• Competitive vacation and holiday schedules to support work-life balance.
• Remote-first work environment.