It Operations Engineer

TL;DR

IT Operations Engineer: Maintaining and ensuring the stability of in-house information systems, providing software and hardware support, and implementing security measures. Focus on upholding a customer-first approach to IT, performing technological audits, and collaborating with cross-functional teams to improve internal systems.

Location: Onsite in New Albany, Ohio

Company

hirify.global is a health and wellness platform focused on providing personalized and accessible healthcare from diagnosis to treatment.

What you will do

• Communicate and collaborate with the management team to address the facility's needs.
• Maintain IT operations, including systems, security, email, laptops, software, and hardware.
• Implement security policies and procedures.
• Evaluate system security for compliance with SOX and HIPAA.
• Build and maintain SOPs and documentation.
• Assist with the development of Disaster Recovery playbooks.

Requirements

• Bachelor’s degree in Computer Science, Information Systems or relevant work experience (preferred but not required).
• 4-6 years of IT experience.
• Experience in a high-growth and fast-paced environment.
• Expertise in implementing solutions to complex business-critical problems.
• Experience with label printer and scanning technology.
• Experience with user-centric customer support and strong technical knowledge of Mac OS X and Windows.
• Familiarity with Cisco Meraki and Cisco Catalyst.
• Up to 25% travel may be required as needed to sites across the United States.

Culture & Benefits

• Competitive salary & equity compensation.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Comprehensive health benefits, including medical, dental, vision, and parental leave.
• Employee Stock Purchase Program (ESPP).
• 401k benefits with employer matching contribution.
• Offsite team retreats.