Risk & Abuse Analyst (AI)

TL;DR

Risk & Abuse Analyst (AI): Identifying and investigating fraudulent and abusive activity across hirify.global’s messaging and payment features with an accent on data patterns and compliance workflows. Focus on modernizing fraudulent and compliance workflows using AI advancements and ensuring adherence to legal and regulatory guidelines.

Location: Onsite in Lehi, Utah, USA

Company

hirify.global brings AI Employees to local businesses that turn every conversation into revenue.

What you will do

• Identify suspicious activity, abuse patterns, and anomalies across accounts, payments, and the messaging system.
• Conduct deep-dive investigations into potential fraud, abuse, and compliance violations, documenting findings and recommended actions.
• Support compliance workflows by validating customer information and ensuring adherence to legal and regulatory guidelines.
• Work closely with Legal, Finance, Product, and Customer Success teams to align on risk mitigation, policy enforcement, and incident response.
• Collaborate with other team members to modernize Fraud and Compliance workflows, putting AI at the forefront to enable processes for scalability.
• Prepare case summaries and communicate high-risk findings to leadership and relevant teams.

Requirements

• 1-3 years in fraud detection, risk operations, or compliance within SaaS.
• Strong ability to interpret data patterns, query systems (SQL or similar), and identify root causes of fraudulent activity.
• Familiarity with financial fraud (e.g., payment fraud, identity theft, account takeovers) and regulatory frameworks such as KYC and KYB.
• Experience with risk monitoring tools, CRM systems, fraud platforms (ex. Stripe Radar).

Nice to have

• You love to help Local Businesses Win.
• Use AI to plan, design, and build out efficiencies in your day-to-day.

Culture & Benefits

• Open and transparent culture.
• Life insurance, long and short-term disability coverage.
• Paid maternity and paternity leave.
• Fertility Benefits.
• Generous vacation time, plus three 4-day summer holiday weekends.
• Excellent medical, dental, and vision benefits and 401k Plan.