Senior Technical Enablement Manager (AI)

TL;DR

Senior Technical Enablement Manager (AI): Lead enablement strategy and initiatives for AI-powered Commerce product releases, creating impactful learning experiences and scalable frameworks. Focus on cross-functional collaboration, readiness alignment, and measuring enablement effectiveness to drive adoption and success.

Location: Canada with options for onsite, hybrid, and remote work globally; may require travel for in-person events.

Company

hirify.global is a Quebec-based AI-powered search and recommendations company specializing in personalized digital experiences for commerce and customer engagement.

What you will do

• Lead enablement strategy for all Commerce product releases ensuring readiness across internal and external teams.
• Collaborate with Product, Marketing, and Education teams to translate features into effective learning experiences.
• Build and optimize scalable frameworks and processes for readiness milestones and communications.
• Serve as main liaison for enablement across Commerce business line aligning with go-to-market strategy.
• Develop engaging learning resources, demos, and workshops for teams, partners, and customers.
• Define and measure key success metrics to improve enablement effectiveness continuously.

Requirements

• Proven experience in product enablement, operations, or software implementation, ideally in SaaS or B2B technology.
• Success leading cross-functional release readiness programs aligning Product, Marketing, and Customer Success teams.
• Excellent organizational, communication, and program management skills in fast-paced environments.
• Location: Must be based in Canada or able to work remotely with possible travel to office locations in Quebec, Montreal, Weert, or London.

Nice to have

• Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms.
• Familiarity with adult learning principles, instructional design, and enablement tools such as LMS platforms.
• Ability to design and implement process frameworks or governance models across distributed teams.
• Strong analytical mindset focused on measuring and improving enablement impact.

Culture & Benefits

• Flexible work modes: in-person, hybrid, and remote options available.
• Collaborative, diverse, and innovative work environment with focus on continuous learning and development.
• Supportive of accessibility and accommodation needs during recruitment and employment.
• Modern office infrastructures designed to enhance collaboration and well-being.