Lifecycle Intern (Medtech)

TL;DR

Lifecycle Intern (Medtech): Supporting patient engagement and care coordination for a weight-management program with an accent on patient outreach, scheduling, and platform inquiry management. Focus on maintaining high standards of trust and comfort for patients while ensuring seamless integration between patients and clinical staff.

Location: Tokyo, Japan

Company

hirify.global is a global health-tech company focused on long-term weight management and chronic condition care through combined clinical and behavioral approaches.

What you will do

• Contact patients regarding scheduled consultations, payments, and incomplete assessments.
• Coordinate and schedule appointments between patients and doctors.
• Manage patient inquiries and provide support via the LINE messaging platform.
• Conduct patient interviews to gather essential health and care information.
• Send proactive communication to ensure patient adherence and support.

Requirements

• Currently a university student or have 1-2 years of corporate experience
• Native-level Japanese proficiency
• Good command of English
• Ability to establish trust and provide supportive communication
• Comfortable using computers and digital tools

Culture & Benefits

• Access to global mentorship from leaders in Australia, UK, Germany, and Japan.
• Learning budgets including support for language acquisition.
• Commitment to work-life balance and flexible working hours.
• Comprehensive health support, including annual health checks and EAP.
• Opportunities to innovate within a purposeful, patient-centric healthcare platform.