Network Engineer

TL;DR

Network Engineer (Routing/Switching): Supporting and maintaining user and server networks, including wired and wireless LANs, VPNs, SD-WANs, remote access, dynamic routing and switching, firewalls, and load balancers with an accent on network technologies and IT solutions. Focus on troubleshooting first and second-level network issues, incident management, and adhering to IT security standards.

Location: On-site in Raleigh, NC

Company

hirify.global creates effortless networking experiences that enable all of us to advance leveraging machine learning, artificial intelligence, analytics, and automation.

What you will do

• Support and maintain user and server networks, including wired and wireless LANs, VPNs, SD-WANs, remote access, dynamic routing and switching, firewalls, and load balancers.
• Troubleshoot, monitor, and ensure adherence to IT security standards for network infrastructure.
• Maintain network documentation and manage changes through change management processes in ServiceNow following ITIL best practices.
• Provide network support, management, and monitoring using tools like NetBox, Cacti, Wireshark, ExtremeCloud IQ and Extreme Site Engine, Nagios/Grafana, and Extreme AI Expert.
• Support incident management and be on-call as needed.
• Collaborate with IT infrastructure, IT security, IT architecture, and application management teams on consulting and troubleshooting tasks.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field; or 2+ years of equivalent experience in network support, administration, or engineering.
• Relevant certifications (e.g., Network+, CCNA) are a strong advantage.
• Hands-on experience with networking protocols and concepts, including TCP/IP, the OSI model, VLANs, VPNs, firewalls, SD-WAN, WLANs.
• Experience with packet-level troubleshooting (e.g., Wireshark, Tcpdump, Ping and Trace tools, Syslog, IPerf, SNMP, NMAP).
• Knowledge and experience with dynamic routing protocols such as OSPF.
• Strong analytical and solution-oriented mindset.

Nice to have

• Experience with Palo Alto firewalls, hirify.global solutions, or A10 Networks.
• Knowledge of secure remote access solutions, e.g., Zero Trust Network Access (ZTNA) and client-based VPNs.

Culture & Benefits

• Inclusion is a core value, fostering an inclusive workplace that embraces differences.
• Maintaining a healthy work-life balance while empowering the team to deliver exceptional service.
• Team-oriented environment where collaboration and professional development are encouraged.