Head Of Digital Trading & Merchandising (Retail)

TL;DR

Head Of Digital Trading & Merchandising (Retail): Shaping the future of how customers discover and shop within a digital retail environment with an accent on onsite performance and revenue delivery. Focus on data-led merchandising decisions and driving continuous optimization through experimentation and testing.

Location: Liverpool, England, United Kingdom

Company

hirify.global is a digital retailer helping families get more out of life.

What you will do

• Deliver revenue targets and budget expectations.
• Lead onsite trading and merchandising activity to maximize commercial performance.
• Continuously improve conversion rate in line with agreed targets.
• Build and refine processes that support smart, data-led merchandising and trading decisions.
• Recruit, coach, and develop a high-performing team.
• Translate data into clear stories and share meaningful insights with stakeholders.

Requirements

• Proven experience in digital trading and merchandising within a digital retail environment.
• Deep knowledge of merchandising principles, tools, and best practices.
• Strong proficiency with analytics and optimisation platforms such as GA4, Power BI, Content Square, Similarweb, Celebrus or Appsflyer.
• Confidence turning data into actionable insights and compelling storytelling.
• Experienced people leader with a passion for coaching and developing high-performing teams.
• Brilliant communicator who can influence at every level and has strong stakeholder management skills.

Nice to have

• Relevant experience in e-commerce, digital trading, merchandising, or digital product environments.
• Additional training in analytics, CRO, or merchandising tools.

Culture & Benefits

• Flexible, hybrid working model.
• Inclusive culture and environment.
• £10,000 flexible benefits allowance.
• 30 days holiday + bank holidays.
• LinkedIn learning access.
• Up to 25% discount on Very.co.uk.

Hiring process

• 1st stage - A 45-60 minute video call with the hiring team to discuss your skills and relevant experience.
• 2nd Stage – A one-hour formal task based interview where you can expect both competency and technical questions.
• 3rd Stage - A 30 minute interview with our Chief Customer Officer.