Associate Project Manager - Central

TL;DR

Associate Project Manager - Central (Professional Services): Manage and deliver post-sales projects for AI-powered customer experience assurance platform with an accent on scheduling, resourcing, communications, and change management. Focus on monitoring project progress, handling escalations, maintaining documentation, and building strong client relationships to ensure on-time, within-budget delivery.

Location: Remote, must be located in the Central time zone (United States)

Salary: $64,000 - $76,500 a year

Company

hirify.global is the global leader in AI-powered customer experience assurance, providing a unified platform for testing and monitoring across voice, digital, messaging, and conversational AI channels.

What you will do

• Manage, monitor, and control assigned project deliverables including scope review, scheduling, resourcing, communications, and change management with senior guidance.
• Track project progress, apply change management, and escalate to Principal PM or PMO as needed to deliver on time and within budget.
• Develop, manage, and maintain project reporting and documentation.
• Collaborate with internal staff and service providers.
• Build and maintain strong client relationships.

Requirements

• Some experience in managing projects and familiarity with project management principles.
• Excellent interpersonal, communication, and time management skills.
• Strong customer and team focus with professionalism, diligence, and attention to detail.
• Ability to work cohesively in teams and handle multiple tasks.
• Must be located in the Central time zone.
• AA/AS required, BS/BA desirable.

Nice to have

• Experience with planning, scheduling, and risk management processes.
• Knowledge of tools like Microsoft Project and Excel.

Culture & Benefits

• Flexible work environment in a results-oriented, fast-paced culture focused on continuous improvement.
• Family-first, team-oriented atmosphere with values of Delivering Excellence, Innovating Boldly, Integrity First, and Embracing Curiosity.
• Commitment to diversity, equity, inclusion, and belonging with equal opportunity practices.
• Opportunity to work with a global, growing team of innovators.