Junior Technical Support Specialist

Junior Technical Support Specialist

IN8INITY

Location:

Novi Sad

Type:

Shift

Salary:

€1200 gross + up to €250 tax Office IN8INITY

• IT, Support

Junior Technical Support Specialist

IN8INITY – a dynamic team passionate about delivering exceptional customer experiences and smart tech solutions.

Requirements

– Technical education or strong technical mindset
– Basic understanding of networking fundamentals
– Proficiency with Windows and Linux OS
– Knowledge of troubleshooting
– Clear written and spoken communication in Russian
– English level B1 or higher Nice to Have (Soft Skills):
– Fast learner, eager to understand new systems and processes
– Strong communication and listening skills
– Adaptability in dynamic environments
– Team player with a proactive mindset
– Ability to stay calm and productive under pressure

Key responsibilities

– Provide 1st level technical support 24/7 via chat and email
– Perform initial diagnostics under the control of senior specialist
– Assist in configuring VoIP systems (Zoiper, MicroSIP, FreePBX)
– Document and track support cases in the internal system

What the company offers

– Competitive salary: €1200 gross + up to €250 tax
– Paid internship: 1–2 months whithout night shifts
– Full-time contract after internship
– Work schedule: 2/2 shift rotation with three shifts
– Friendly, supportive team
– Clean, spacious office in the centre of Novi Sad

Additional Information

We are looking for a Junior Technical Support Specialist to join our growing team in Novi Sad. You’ll be on the front lines, helping clients solve technical issues.
This is a great opportunity for tech-savvy problem-solvers who enjoy working in a fast-paced, people-oriented environment.

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