Major Client Advocate (AI)

TL;DR

Major Client Advocate (AI): Managing strategic customer relationships and ensuring the adoption and measurable operational outcomes of an AI-enabled platform with an accent on translating technical delivery into sustained adoption, expansion, and long-term value. Focus on navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders within the Canadian market.

Location: Remote (Canada-based) with significant travel required across Canadian customer sites, and periodic travel to the U.S.

Salary: $115,000 – $150,000 CAD Annually + Benefits + Equity + Bonus

Company

hirify.global helps complex organizations solve problems with an AI-enabled platform that turns disconnected data into operational intelligence, serving hundreds of customers across 23 states and two countries.

What you will do

• Own end-to-end complex customer relationships for large and strategic deployments.
• Ensure hirify.global delivers real and defensible impact at the executive level.
• Operate as the primary partner to senior agency leaders, driving adoption and value.
• Establish hirify.global's customer success presence and define best practices in the Canadian market.
• Represent the voice of Canadian customers internally.

Requirements

• Must be based in Canada and able to travel ~60% of the time, primarily within Canada with periodic travel to the U.S.
• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts.
• Experience working in large, regulated, public-sector, or mission-critical environments.
• Proven ability to drive adoption and measurable outcomes beyond initial go-live.
• Strong executive presence and stakeholder management skills.
• Technical fluency sufficient to partner with IT, Product, and Deployment teams.
• English: C1 required.

Nice to have

• Experience in public safety, government, or compliance-heavy environments, particularly within the Canadian context.
• French language skills.

Culture & Benefits

• Opportunity to be a founding presence in a new market.
• Backed by leading Silicon Valley investors.
• Committed to diversity and an inclusive environment.
• Benefits + Equity + Bonus (if applicable).