Product Design Manager (eCommerce)

TL;DR

Product Design Manager (eCommerce): Leading a team to deliver high-impact outcomes on complex retail projects with an accent on improving and evolving the Retail Classic experience. Focus on translating complex business objectives into clear, actionable solutions, driving user-centricity with quantitative and qualitative insights, and embedding systems thinking with AI integration.

Location: Montreal, Quebec, Canada. This role offers flexible remote work policies.

Company

hirify.global is a company founded in Montréal, Canada in 2005, providing a one-stop commerce platform to help retail, hospitality, and golf merchants innovate, simplify, scale, and provide exceptional customer experiences.

What you will do

• Lead a team to deliver high-impact outcomes on complex projects, focusing on team performance and execution.
• Improve and evolve the Retail Classic experience for merchants, covering checkout flows, analytics, and loyalty programs.
• Translate complex business objectives into clear, actionable solutions, integrating AI and emerging technologies.
• Develop and communicate holistic design strategies grounded in quantitative and qualitative insights.
• Guide teams in defining foundational components and evolving the design system to ensure quality and consistency.
• Provide mentorship, foster a high-performing team culture, oversee project delivery, and manage workload.

Requirements

• 4+ years of industry experience in a people management role on a Design team.
• Foundational design-related education (Bachelor of Design, Visual Arts, Architecture, Industrial Design, or Communication).
• Applied experience within the retail industry with strong service design foundations.
• Experience with Agile design sprint methodologies, tools, and processes.
• Fluency with product, design, and prototyping tools such as Figma, Google Suite, and Miro.
• Excellent communication and data visualization skills.

Culture & Benefits

• Flexible work environment with flexible paid time off and remote work policies.
• Equity options and contributions to your pension plan.
• Health and wellness credit.
• Training opportunities and career growth.
• Enhanced parental leave and computer purchase program.
• Time off to volunteer and participate in interest groups/employee networks.
• Diverse and inclusive team passionate about empowering communities.