Principal Product Designer (AI/Automation)

TL;DR

Principal Product Designer (AI/Automation): Defining and driving design vision for AI and automation capabilities, including AI agents, across the hirify.global Operations Cloud, ensuring intuitive, trustworthy, and transformative user experiences for technical operations teams. Focus on leading cross-functional collaboration with AI/ML engineers, product managers, and data scientists to translate complex AI into intuitive experiences, establishing design principles for AI transparency, and conducting strategic research on AI adoption in mission-critical contexts.

Location: Remote (United States - excluding Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming). hirify.global operates a hybrid work model with offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.

Salary: $161,000–$270,600 USD

Company

hirify.global, Inc. (NYSE:PD) is a global leader in digital operations management, providing an AI-powered platform that empowers business resilience and operational efficiency for enterprises.

What you will do

• Define and drive the design vision for hirify.global's AI and automation capabilities.
• Lead cross-functional collaboration to translate complex AI into intuitive user experiences.
• Establish design principles and patterns for AI transparency, explainability, and user control.
• Mentor and guide designers across the organization on AI/UX best practices.
• Conduct strategic research to understand how technical teams adopt and trust AI-driven recommendations.
• Partner with product leadership to shape the AI and automation roadmap.

Requirements

• 10+ years of experience in product design, UX design, or interaction design with a focus on complex technical products.
• 3+ years of experience designing for AI/ML products, intelligent systems, automation platforms, or data-driven applications.
• Demonstrated experience leading design strategy and influencing product direction.
• Portfolio showcasing expertise in AI/UX, conversational interfaces, automation design, or intelligent agent experiences.
• English: B2 required.

Nice to have

• Experience designing for developer tools, DevOps platforms, or technical operations products.
• Deep understanding of AI/ML concepts including LLMs, generative AI, predictive models, and agentic systems.
• Track record of establishing design systems, frameworks, or principles that scale across product teams.

Culture & Benefits

• Competitive salary and comprehensive benefits package.
• Flexible work arrangements and a hybrid company work model.
• Company equity and Employee Stock Purchase Program (ESPP) eligibility.
• Generous paid vacation time, paid holidays, and sick leave.
• Paid parental leave and paid volunteer time off (20 hours per year).
• Company-wide hack weeks and mental wellness programs.