Business Analyst

TL;DR

Business Analyst: Creating dashboards and interpreting data to drive business decisions and strategies with an accent on analytical quality and monitoring performance metrics. Focus on root-cause analysis, deep diving into data models, and effectively communicating findings to service teams.

Location: Hybrid in Porto, Portugal

Company

hirify.global is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from over 1,400 brands, boutiques, and department stores.

What you will do

• Create high-quality dashboards and reports using Looker and Looker Studio.
• Define new metrics and data points to enhance service performance monitoring.
• Monitor performance metrics and collaborate with the global workforce to anticipate impacts and risks.
• Perform root-cause analysis to support business and workforce needs.
• Deep dive into the data model to extract information for business decisions.

Requirements

• Professional experience in data analytics, ideally with an e-commerce orientation.
• High standard for data accuracy and documentation.
• Experience in Data Analysis within a multi-channel service environment.
• Comfortable with SQL (relevant professional experience ideal).
• Comfortable working with data visualization tools, specifically Looker and Looker Studio.
• Strong presentation skills for effectively communicating insights.
• Fluent in English.

Nice to have

• Knowledge of GCP tools, with a focus on BigQuery.
• Knowledge of ETL tools and Git.
• Knowledge of WFM / WFO environments.

Culture & Benefits

• Health insurance for the whole family, flexible working environment and well-being support.
• Extra days off, sabbatical program, and days for you to give back for the community.
• Training opportunities and free access to Udemy.
• Flexible benefits program.