Partner Escalation Manager (Cybersecurity)

TL;DR

Partner Escalation Manager (Cybersecurity): Empowering hirify.global’s channel partners with the knowledge, resources, and training needed to effectively sell, implement, and support hirify.global’s Identity Security solutions with an accent on driving partner competency, adoption, and revenue. Focus on delivering consistent, high-value partner experience through tailored enablement programs and technical workshops.

Location: United Kingdom

Company

hirify.global, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise.

What you will do

• Design and execute technical enablement plans for partners.
• Develop high-quality enablement materials, including presentations, guides, newsletters, and training content for partner consumption.
• Work closely with Channel Account Managers, Product and Support teams to align enablement initiatives with overall strategy.
• Ensure consistency and quality across partner programmes, managing operational aspects and driving accountability.
• Gather insights from the field to refine enablement strategies and continuously improve programme effectiveness.

Requirements

• Strong relationship-building and influencing skills.
• Excellent written and verbal communication, with strong presentation abilities.
• Business acumen and analytical skills for data-driven decision-making.
• Technical background.
• Project management experience preferred.
• Customer/partner-focused mindset with a drive for measurable outcomes.

Culture & Benefits

• We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated.
• We believe that by embracing diversity, we drive innovation and create a stronger, more united team.
• Inclusion is at the heart of who we are and how we succeed.