Security Advisor II (Cybersecurity)

TL;DR

Security Advisor II (Cybersecurity): Works within a team of advisors to assess and enhance the overall health and security posture of Falcon Complete customers with an accent on providing recommendations for improved security and managing customer issues. Focus on aligning customer environments with security standards, identifying and remediating potential security risks, and ensuring customer satisfaction through expert guidance and troubleshooting.

Location: Remote from United Kingdom or Ireland

Company

hirify.global is a global leader in cybersecurity, providing an advanced AI-native platform to stop breaches and protect organizations since 2011.

What you will do

• Assess customer's Falcon environment and ensure alignment with Falcon Complete standards.
• Provide Falcon Complete customers with recommendations for improved security.
• Create and recommend remediation for components of hirify.global products to enhance security posture.
• Contact customers directly upon identification of misalignment with Falcon Complete standards.
• Document, update, and resolve all customer related issues in accordance with established procedures and SLAs.
• Develop and provide customers with service reports and stats as requested.
• Partner with internal teams to ensure customer satisfaction and troubleshoot technical issues.

Requirements

• Customer empathy and ability to guide customers towards desired outcomes.
• Excellent customer-facing communication skills, including verbal and written.
• Adept in Windows, Linux, and MAC operating systems.
• Experience or demonstrated knowledge of threat detection and incident response.
• Bachelor's degree in Technology and/or Cybersecurity or relevant experience.

Nice to have

• Experience in Incident Management and CSIRT operation.
• Knowledge of Change Management and Malicious Code: Detection and Response.
• Familiarity with Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR) and Intrusion Detection and Response.
• Demonstrated experience as a security advisor or consultant.
• Knowledge of ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck frameworks.

Culture & Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge, plus paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ across the globe.