Software Architect, Reliability Engineering

TL;DR

Software Architect, Reliability Engineering (DevOps): Driving the technical strategy and vision for hirify.global’s Reliability Engineering organization, defining and leading solutions that ensure global product reliability with an accent on architectural decisions, resilient system design, and operational excellence. Focus on balancing long-term vision with compliance needs, influencing company-wide architecture, and applying emerging SRE best practices to high-scale environments.

Location: Remote (East Coast, USA, Ireland, UK, or Spain)

Salary: $227,840–$335,000 annually

Company

hirify.global is a product company shaping the future of communications by delivering innovative solutions to businesses and empowering developers worldwide.

What you will do

• Partner with senior technical leaders to set and communicate reliability strategy and translate business goals into measurable outcomes.
• Influence company-wide architectural decisions for availability, performance, resilience, and cost efficiency using Kubernetes, AWS, and Terraform.
• Lead the design, implementation, and operation of scalable solutions for reliable, high-traffic services.
• Ensure integrity and quality across the service lifecycle, including fault-tolerant architectures, incident response, and disaster recovery.
• Collaborate with product and cross-functional teams to identify reliability risks and drive systemic improvements.
• Mentor and grow engineers and technical leaders while tracking and applying emerging SRE best practices.

Requirements

• 15+ years of experience in Reliability Engineering, Software Engineering, or DevOps roles, including as a principal/architect.
• Strong experience driving strategic technical decisions and defining long-term technical vision.
• In-depth understanding of Reliability Engineering in a large SaaS organization and experience driving cross-org technical architecture outcomes.
• Hands-on experience with Kubernetes (e.g., EKS), AWS, and infrastructure-as-code tools such as Terraform.
• Proficiency in observability tools (e.g., Prometheus, Grafana, Datadog) and at least one programming language (e.g., Go, Python, Java).
• Experience designing incident response processes, SLOs/SLIs, runbooks, and participating in on-call rotations.
• Strong understanding of distributed systems principles and a proven track record of leading reliability improvements.
• Excellent problem-solving, analytical, verbal, and written communication skills with the ability to work in cross-functional and distributed environments.

Nice to have

• Specific experience owning and operating large AWS footprints.
• Knowledge of Kubernetes architecture and concepts.
• Experience with data technologies like Apache Kafka or AWS MSK.
• Passion for building reliable products with prior projects in high-availability systems.

Culture & Benefits

• Competitive pay, generous time off, and ample parental and wellness leave.
• Healthcare insurance and a retirement savings program (offerings vary by location).
• Remote-first work culture with a strong emphasis on connection and global inclusion.
• Opportunities for career growth and building positive change in communities.
• Eligibility to participate in hirify.global’s equity plan and corporate bonus plan.