Knowledge & AI Optimization Intern (AI)

TL;DR

Knowledge & AI Optimization Intern (AI): Improving the self-service experience for internal and external customers by maintaining and enhancing knowledge base and AI-driven systems with an accent on responsible AI practices, data governance, and user experience. Focus on analyzing data for actionable insights, curating AI-generated content, and supporting AI optimization tasks like data cleaning and model training.

Location: Remote (US, Eastern and Central time zones)

Salary: $28–$30/hour

Company

hirify.global is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.

What you will do

• Maintain and improve the Knowledge Base (KB) by creating, reviewing, and standardizing content for accuracy, clarity, and consistency.
• Collaborate with cross-functional teams to align knowledge strategies and key performance indicators.
• Analyze data and customer feedback to identify trends and opportunities for improvement.
• Curate and validate AI-generated content, ensuring compliance with data privacy, governance, and ethical standards.
• Support AI optimization tasks such as data cleaning, content tagging, classification, and fact-checking for model training.
• Lead a capstone project related to evaluating and implementing drive-to-web strategies and consuming Knowledge Management data for query reduction.

Requirements

• Be currently pursuing a bachelor’s or master’s degree in data analytics, data science, software engineering, or a related field of study with a graduation date of May 2027.
• Demonstrate understanding of AI concepts, machine learning techniques, and Natural Language Processing (NLP).
• Possess proficiency in programming languages such as Python and R for AI model development.
• Have experience with data processing, analysis, and familiarity with big data tools and cloud platforms (AWS, Google Cloud, Azure).
• Possess effective communication skills, with the ability to write clearly and concisely.
• Display a customer-focused mindset and structured approach to problem-solving.
• Be able to manage multiple priorities and maintain organized processes.
• Be fluent in English and comfortable with digital tools and emerging technology trends.

Culture & Benefits

• Global team supporting products, education, and electronic health records.
• Team values trust, respect, collaboration, agility, and quality.
• Part of the Rising TIDE internship program to foster inclusion and provide work experience.
• Opportunity to contribute to the world's grand challenges and a more sustainable future.
• Committed to providing a fair and accessible hiring process with accommodations for disabilities.