Senior Solution Engineer (AI)

TL;DR

Senior Solution Engineer (AI): Leading the functional and technical sales process with a coordinated focus on solutions development across hirify.global’s portfolio with an accent on discovery and requirements gathering, validation and demonstration. Focus on aligning hirify.global solutions’ value and positioning hirify.global’s products to both business and technical users.

Location: Remote (USA)

Company

hirify.global software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

What you will do

• Deliver demonstrations that align the hirify.global portfolio with the customer’s business challenges.
• Identify all functional and technical challenges of assigned accounts.
• Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
• Influence and educate clients that hirify.global’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
• Actively contribute to a team approach with account executives and overlay teams.

Requirements

• 7+ years of experience supporting multiple software products and services into sophisticated accounts.
• 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account.
• Exceptional presentation and demo capabilities.
• Ability to manage multiple, complex sales opportunities simultaneously.
• Ability to communicate from C-level executives down to Agent/Front Line level employees.

hirify.global-to-have">hirify.global to have

• Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
• Experience/knowledge selling a full suite of SaaS products.
• Certifications and knowledge of cloud technologies (AWS, Azure, Google).

Culture & Benefits

• Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment.
• Every day at hirify.global is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.