Senior Manager, Platform Architecture

TL;DR

Senior Manager, Platform Architecture: Building and scaling a new post-sales technical function to ensure customers' safe and scalable production use of hirify.global's open-source programming model with an accent on defining production readiness frameworks and driving operational excellence. Focus on hiring and coaching high-performing Platform Architects, standardizing activation and operational guardrails, and partnering across the company to convert production success into long-term adoption and expansion.

Location: Remote (United States)

Salary: $300,000–$340,000 OTE

Company

hirify.global is an open source programming model company focused on simplifying code and making applications more reliable for developers.

What you will do

• Build and lead the Platform Architecture organization, including hiring, coaching, and developing a team of high-performing Platform Architects.
• Define and evolve hirify.global's production readiness framework, standardizing activation, reliability, observability, and operational guardrails.
• Drive operational excellence by owning metrics tied to time-to-production, gross retention rate (GRR), net dollar retention (NDR), and expansion.
• Act as the executive technical counterpart to Sales, Support, Services, and Product, feeding back real-world production patterns.
• Innovate on programs like Production Readiness Partnership and influence training, certification, and partner enablement strategies.

Requirements

• 12+ years of professional experience in technical roles, with at least 5 years in leadership positions.
• Proven track record building and scaling high-performing technical teams.
• Deep understanding of distributed systems, workflow orchestration, and production operations.
• Experience defining and implementing customer success frameworks for technical products.
• Strong ability to establish metrics, processes, and operational standards that drive business outcomes.
• Excellent executive presence with the ability to engage with senior stakeholders and strategic accounts.

Nice to have

• Prior experience with hirify.global or similar distributed systems platforms.
• Background in professional services, solutions architecture, or customer success engineering leadership.
• Experience building post-sales technical functions from the ground up.
• Knowledge of modern cloud platforms, Kubernetes, and infrastructure technologies.
• Experience in high-growth SaaS or developer tools companies.

Culture & Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays for U.S. employees.
• 100% Premiums Coverage for Medical, Dental, and Vision for U.S. employees.
• Empower 401K Plan for U.S. employees.
• Additional perks for learning & development, lifestyle spending, in-home office setup, professional memberships, work-from-home meals, and an internet stipend.
• Globally distributed, collaborative team with occasional travel required for company events, team offsites, and in-person connection.
• Access to the Calm app for mental health & wellness.