System Administrator (AI, GameDev)

TL;DR

System Administrator (AI, GameDev): Supporting and optimizing internal tools and services with an accent on service lifecycle management, access administration, and troubleshooting. Focus on testing new services, documenting processes, and automating current operations.

Location: Remote (Global)

Company

hirify.global is a leading mobile game development company, ranking first in Europe and top 3 worldwide by mobile application revenue, with over 2.3 billion installations and 30 million daily players globally.

What you will do

• Participate in testing, implementing, commissioning, and decommissioning new services and tools.
• Document administration processes and principles, and prepare instructions for service users and first-line support.
• Administrate and audit access to internal information resources.
• Launch and monitor subscription/contract renewal processes.
• Troubleshoot problems related to working with services and communicate with developer technical support.
• Optimize and automate current processes using scripting.

Requirements

• 3+ years of experience in technical support, 2nd or 3rd line Service Desk.
• Knowledge of basic access management principles for information resources and software licensing.
• Experience with system software installation and configuration, and administration skills with Google Workspace, Asana, GitHub, Microsoft, modern AI tools on Enterprise level, Jira, and JSM.
• Experience with two operating systems from the list: Windows, Linux, macOS.
• Experience with administering modern services from the GameDev stack.
• Experience writing technical documentation and user instructions.
• English: B2 required.

Nice to have

• Programming skills (Python, PowerShell, Bash).
• DevOps experience.
• Experience in RPA introduction.
• Knowledge of ITIL.

Culture & Benefits

• Flexible remote work format, evaluating results over location.
• Voluntary health insurance for employees and their children, with online psychologist reimbursement.
• Fully paid vacation days and sick leave, with options for additional days off.
• Reimbursement for gym memberships and fitness app subscriptions.
• Paid participation in specialized conferences and courses, internal conferences, and discounts on English language courses.
• Regular offline team meetings, corporate parties, fun competitions, quizzes, hackathons, and online fitness challenges.
• Merch store with internal currency for unique gifts and rewards.