IT Admin

TL;DR

IT Administrator (Microsoft 365, Cloud): Operating and evolving a secure, scalable, and user-friendly workplace environment with an accent on internal IT infrastructure, endpoint management, and security compliance (ISO27001, SOC2). Focus on hands-on support, automation, continuous improvements, and collaboration with international teams.

Location: Hybrid, with 2 core days in the Prague office (I. P. Pavlova).

Company

hirify.global is a post-Series B startup pioneering network automation solutions for enterprises, rapidly expanding across Europe, the U.S., and beyond.

What you will do

• Own and operate internal IT infrastructure and endpoints (Windows, macOS, limited Linux), including cloud services, networking, and office hardware.
• Provide L2/L3 user support for employees across multiple countries (primarily Europe, US, and UK), acting as an escalation point.
• Participate in a weekly on-call rotation after the onboarding and ramp-up period.
• Manage asset lifecycle management, inventory, and capacity planning using Snipe-IT.
• Fully own onboarding and offboarding processes with a strong focus on security, access control, and compliance.
• Drive improvements in internal IT processes, documentation, tooling, and automation of repetitive tasks.
• Ensure security of infrastructure and services through regular reviews, updates, and collaboration with security stakeholders.
• Evaluate and test new technologies and tools, including cloud platforms (AWS, GCP, Azure) and AI-powered tools (GitHub Copilot, Cursor, ChatGPT, Claude, etc.).

Requirements

• 3–5+ years of hands-on experience in Internal IT / IT Operations / Workplace IT roles.
• Strong analytical and troubleshooting skills; ability to solve complex problems independently.
• Ability to take ownership of systems and outcomes.
• Very good written and spoken English for daily communication with international teams.
• Advanced experience with Windows desktop and server environments.
• Strong understanding of IT security principles and best practices.
• Experience with Microsoft Azure / Entra ID, Microsoft 365 (Exchange, Intune, Defender).
• Familiarity with endpoint management and device lifecycle ownership.
• Experience working with ticketing systems, primarily Jira.

Nice to have

• Experience operating as a senior L2/L3 IT specialist or owning internal IT systems end-to-end.
• Automation and scripting experience (PowerShell, Bash, Python; CI/CD concepts).
• Linux and Apple ecosystem knowledge.
• Networking fundamentals (RADIUS, security concepts, network basics).

Culture & Benefits

• 25 days of holidays + 5 flexi-days.
• Pluxee Flexi Card (up to 16 000 CZK per year).
• Pet-friendly office at IP Pavlova.
• Complementary snacks, coffee, brew, and refreshments.
• Regular team and company events.
• Flexible environment that prioritizes work-life balance and growth opportunities.