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Senior Solutions Engineer (AI)
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TL;DR
Senior Solutions Engineer (AI): Owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion. Focus on building AI-powered workflows that improve multilingual content quality, speed, and efficiency.
Location: Remote
Company
is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
What you will do
- Lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization.
- Build AI-powered workflows that improve multilingual content quality, speed, and efficiency.
- Configure platform integrations and end-to-end processes using APIs, connectors, and middleware.
- Serve as the technical lead for customer deployments from discovery through go-live.
- Drive post-sale support, enablement, and adoption initiatives.
- Partner with Customer Experience (CX), Product, Engineering, and Account teams to deliver outcomes.
Requirements
- BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers
- Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations
- Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs
- Excellent communication skills with experience presenting to both technical and executive audiences
- Proven ability to deliver post-sale support, training, and adoption initiatives
- Willingness to travel up to 40%
Culture & Benefits
- Fully remote team We are a global team of 200+ enthusiastic people spread across 30+ countries.
- Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work.
- Innovating a $100 Billion industry is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale.
- Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation.