Revops Specialist Junior (Cx)

TL;DR

RevOps Specialist Junior (CX): Helping boost the company to the next level by supporting the Customer Experience team through automation, systems, and support with an accent on reliable processes and smooth system performance. Focus on hands-on system troubleshooting and workflow building.

Location: 08005, Barcelona, Barcelona, Spain

Salary: €28,000 - €32,000

Company

hirify.global is on a mission to help small and medium businesses (SMBs) automate and elevate their HR processes so they can focus on people, not paperwork.

What you will do

• Design and maintain automations by building workflows in HubSpot, Zapier, and other tools to support scalable CX processes.
• Diagnose and prevent issues by monitoring automation performance, identifying root causes, and creating lasting fixes.
• Document and share knowledge by building clear documentation and internal resources to empower users and scale support.
• Collaborate cross-functionally with RevOps, Data, and IT to align automations and systems improvements with business priorities.
• Own the CX ticket queue by triaging, troubleshooting, and resolving system-related requests from CX teams (HubSpot, Intercom, etc.).
• Support new tool launches and updates by participating in testing and deployment of CX tools, ensuring smooth adoption.

Requirements

• 1–2 years of experience in RevOps, Marketing/Sales/CX Ops, or Business Systems environments.
• Hands-on experience with HubSpot (CRM) building or maintaining automations, workflows, or properties.
• Strong logical thinking and a structured approach to problem-solving.
• Curiosity about the “why” behind automation and a drive to continuously improve systems.
• Detail-oriented, proactive, and comfortable juggling multiple priorities.
• Clear written communication and a love for documentation.

Nice to have

• Experience with tools like Zapier, Make, or Postman.
• Exposure to ticketing systems (Jira, Zendesk, etc.).
• Knowledge of APIs, webhooks, or basic scripting (JavaScript or similar).
• Experience working in a B2B SaaS company.
• Understanding of GTM processes (lead lifecycle, deal routing, onboarding).

Culture & Benefits

• Cobee card and Payflow salary advance.
• Private health insurance with Alan and Gympass.
• Language classes with Yolk Academy.
• Syra coffee, Apeteat meals, and organic fruit.
• Pet-friendly office, flexible schedules, and no dress code.