Technical Writer (6-Month FTC – Maternity Cover)

TL;DR

Technical Writer (Documentation): Creating and maintaining clear, accurate, and user-focused internal documentation across hirify.global's product portfolio with an accent on technical documentation covering logic, configuration, setup processes, process maps, and release notes. Focus on reviewing and improving existing documentation for consistency and usability, working closely with product owners, designers, developers, and QA engineers.

Location: Hybrid role, candidates must live within a commutable distance of the London office and be comfortable with 2 days in the office per week.

Salary: £39,525–£49,407

Company

hirify.global is a global non-profit that runs the world’s environmental disclosure system for companies, cities, states, and regions, working with investors to motivate environmental disclosure and impact reduction.

What you will do

• Plan and prioritize documentation needs by collaborating with product owners, designers, developers, and QA engineers.
• Write clear, user-focused documentation for product features, configurations, system logic, and internal processes using visuals.
• Review, revise, and restructure outdated material for clarity, accuracy, and consistency.
• Maintain the internal knowledge hub, including audits and tracking revisions.
• Improve content based on feedback and usability testing with stakeholder teams.
• Communicate progress, raise blockers, and clarify priorities with the Senior Technical Writer.

Requirements

• Proven experience as a Technical Writer in a product-led or technical organisation.
• Comfortable working in a developing documentation function with evolving processes and standards.
• Ability to manage documentation tasks and timelines with minimal supervision.
• Excellent communication and collaboration skills, with the ability to work effectively at all levels.
• Familiarity with tools such as Notion, Loom, Figma, or any image editing or diagramming tool.
• Understanding of documentation best practices, content structure, and user experience principles.
• Comfortable creating visual content and using video tools for walkthroughs.
• Must be located within a commutable distance of the London office.

Culture & Benefits

• Actively contribute to an effective and engaged team with clear purpose and contribution.
• Ensure a respectful and inclusive workplace through open communication and knowledge sharing.
• Opportunity to live the hirify.global Values and demonstrate appropriate behaviours.