Customer Supply Chain Order Management Specialist

TL;DR

Customer Supply Chain Order Management Specialist: Responsible for managing end-to-end customer supply chain operations for customers in Australia, New Zealand, Korea, and Pacific Islands with an accent on ensuring timely delivery and driving operational efficiencies. Focus on leveraging data analytics and market knowledge to support and optimize revenue growth for assigned customers and driving continuous improvement of key supply chain metrics.

Location: Hybrid, Hsinchu, Taiwan

Company

hirify.global empowers collaboration and fosters play, helping teams collaborate/learn from anywhere.

What you will do

• Build a collaborative environment with internal and external business partners.
• Ensure accurate delivery dates, pricing, fulfillment, and execution.
• Monitor on-time delivery for orders through delivery metrics and partnering with Logistics.
• Manage and publish critical reports on in-stock, on-time in-full deliveries, and channel inventory.
• Improve logistics services and customer compliance with order policy.
• Drive process change to improve efficiency and automation for service metrics and continuous improvement.

Requirements

• 3 years’ experience in supply chain management, preferably in consumer electronics.
• Must be proficient in reading, writing, and speaking English.
• Strong skills in Excel, Google Sheets, and/or Tableau.
• Drive scalable process change and automation.
• Analytical skills including data evaluation, identification, solution development, and implementation.
• Bachelor's Degree in Business, Operations Management, Supply Chain Management, Engineering or similar discipline.

Culture & Benefits

• Open to work from home from most locations.
• Hybrid work model allowing remote and on-premises work.
• Value diversity and celebrate all differences.
• Comprehensive and competitive benefits packages.
• Support a culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social wellbeing.