Transaction Monitoring Team Supervisor (Fintech)

TL;DR

Transaction Monitoring Team Supervisor (Fintech): Proactively monitoring client transactional activities to protect against fraud, money laundering, and financial risks, with an accent on individual contributions, quality reviews, and strategic process optimization. Focus on resolving complex cases, driving team growth through coaching, and collaborating across departments to streamline operations.

Location: Remote work is allowed, with hybrid office presence in Paris, France (La Défense) also an option. Fluency in German, Dutch, French, or Spanish is required for European operations.

Company

hirify.global is a rapidly expanding fintech company focused on onboarding small and medium-sized companies and self-employed freelancers with business accounts.

What you will do

• Conduct thorough Transaction Monitoring/Fraud and Quality reviews, ensuring strict adherence to current laws and internal regulations.
• Resolve complex cases and edge situations, providing customized solutions that meet high compliance standards.
• Onboard and train new team members on Transaction Monitoring/Fraud procedures, regulatory requirements, and best practices.
• Drive continuous improvement by identifying training gaps, creating individual development plans, and delivering targeted training sessions.
• Manage daily workflows, ensuring tasks align with team goals, and SLAs and quality are maintained.
• Collaborate across departments (Product, Engineering, Risk) on projects to streamline and optimize Transaction Monitoring processes.

Requirements

• At least 5 years of experience in Fraud/Transaction Monitoring/AML/Financial Security, preferably with 2+ years as a team supervisor/senior.
• Strong understanding of the AML/CFT regulatory framework and a “protect mindset” is essential.
• Excellent coaching skills, with a proven track record of enhancing team productivity and cohesiveness.
• Data-driven with strong analytical skills and attention to detail.
• Proficiency with modern compliance tools and CRMs (e.g., Zendesk, Forest, Next Matter).
• Excellent communication skills in English and fluent in German, Dutch, French, or Spanish.

Culture & Benefits

• A caring work environment for all employees, committed to diversity and inclusion.
• An empathetic, skilled, and frank team culture where challenging each other and leaving egos at the door is encouraged.

Hiring process

• 30-min video call with Talent Acquisition Manager.
• Interview with a Hiring Manager (45 min).
• Take-home case study (2-3 days) followed by a panel presentation (60 min).
• HR Interview with HRBP (45 min).
• Final Interview with Chief Operations Officer (45 min).