Software Engineer III (AI)

TL;DR

Software Engineer III (AI): Building and optimizing a conversational AI assistant named Night Shift to help investigators surface critical evidence and close cases faster, with an accent on designing conversational interfaces, orchestrating LLM interactions, and integrating AI with existing data platforms. Focus on shaping chat experiences with complex context management, designing new APIs, and solving reliability challenges for AI in high-stakes investigative workflows.

Location: Remote (US)

Salary: $170,000–$200,000

Company

hirify.global is a leading safety technology platform that helps communities thrive by taking a proactive approach to crime prevention and security.

What you will do

• Design and implement the conversational AI interface for Night Shift.
• Build the orchestration backend managing LLM interactions and tool calling.
• Develop integration pipelines connecting AI to Flock's data platform and APIs.
• Partner with platform teams to design new APIs or leverage existing ones.
• Collaborate with ML engineers on prompt engineering and agentic workflows.
• Drive product impact by leading development of core Night Shift capabilities.

Requirements

• Strong TypeScript, Node, Express skills for web services and API design (REST, SSE, WebSockets).
• Modern web framework expertise (React/TypeScript preferred) for conversational UI.
• Hands-on LLM experience with OpenAI/Anthropic/Gemini APIs, prompt engineering, streaming responses, and conversation context management.
• Familiarity with agentic patterns: function calling, tool use (MCP), and orchestrating multi-step workflows.
• API integration skills: consuming and designing APIs for investigative data.
• Database confidence with PostgreSQL and sophisticated SQL.
• Cloud infrastructure basics: Docker, Kubernetes (Helm), AWS services (S3, SQS, API Gateway).
• Product-minded approach to translate user feedback into technical requirements.
• Ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment.

Nice to have

• LLM evaluation tools (LangSmith, Langfuse).
• Vector search/RAG.
• Microservices architecture or Terraform experience.

Culture & Benefits

• Flexible PTO plus 11 company holidays.
• Fully-paid health benefits plan for employees (Medical, Dental, Vision) and HSA match.
• 12 weeks of 100% paid parental leave, with additional 6-8 weeks for birthing parents.
• Fertility & Family Benefits through Maven ($50,000 lifetime maximum benefit).
• Spring Health for mental health benefits (therapy, coaching, medication management, digital tools).
• Caregiver support through Cariloop.
• Carta Tax Advisor for equity tax advice.
• Employee Resource Groups (ERGs) including Women of Flock, Flock Proud, and Melanin Motion.
• WFH Stipend ($150/month), Productivity Stipend ($300/year), and Home Office Stipend ($750 one-time).