Key Customers Solutions Architect (AI)

TL;DR

Key Customers Solutions Architect (AI): Guiding and supporting key hirify.global GPU Cloud services customers in designing, deploying, and scaling AI solutions with an accent on managing large-scale GPU workloads and troubleshooting complex AI/ML issues. Focus on optimizing GPU performance for ML training and inference, ensuring seamless integration and scalability, and driving alignment between customer needs and product development.

Location: You’re welcome to work in our office in Amsterdam, or remotely from any EU country.

Company

hirify.global is a cloud computing company leading a new era in the global AI economy, headquartered in Amsterdam and listed on Nasdaq.

What you will do

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML issues for key customers.
• Guide customers in optimizing GPU performance for ML training and inference workloads.
• Partner with the sales team to identify new opportunities and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback and relaying feature requests.
• Engage with internal and external stakeholders, negotiating solutions to address customer challenges.

Requirements

• 5+ years of experience in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer.
• Hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Written and spoken proficiency in English.

Nice to have

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Culture & Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within hirify.global.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.