AI Copilot Engineering Manager (AI/ML)

TL;DR

AI Copilot Engineering Manager (AI/ML): Leading a team of Machine Learning Engineers and Scientists to deliver AI/ML powered features for customer experience software with an accent on improving software delivery and service reliability for large, distributed Internet-facing systems. Focus on leading ML projects to production, team recruitment, and fostering a diverse and inclusive working environment.

Location: Remote, Portugal

Company

hirify.global provides customer experience software designed to simplify business and facilitate connections between companies and customers.

What you will do

• Lead a team of Machine Learning Engineers and Scientists throughout the ML project lifecycle.
• Collaborate with leadership to enhance software delivery and service reliability.
• Oversee recruitment for new team members, ensuring an engaged interview process.
• Cultivate a diverse and inclusive work environment where team members can thrive.
• Actively contribute to your team’s continuous improvement and career development.

Requirements

• Experience managing people across one or more teams, ideally within large, distributed Internet-facing systems.
• Proven expertise in leading the delivery of machine learning projects to production.
• Phenomenal written and verbal communication skills.
• Refined prioritization skills to focus energy where it yields the most impact.
• A dedication to continual self-development.
• Collaborative, upbeat work ethic with ownership and a positive attitude.

Nice to have

• Previous experience delivering ML products or in ML operations (MLOps).
• Experience with recent tooling around LLM evaluation and monitoring.
• Experience with either SQL or DBT.

Culture & Benefits

• Hybrid work approach, combining in-person collaboration at global offices with remote flexibility.
• Focus on helping customers build great relationships through software.
• A fun, positive, and down-to-earth culture maintained throughout success and growth.
• Commitment to global diversity, equity, and inclusion in the workplace.
• Company values fairness and transparency, including AI/automated systems for application screening.