Operations Analyst (Financial Crime)

TL;DR

Operations Analyst (Financial Crime): Investigating complex, high-risk cases and implementing control enhancements to ensure accurate and efficient outcomes for customers. Focus on designing change, delivering readiness plans, acting as a technical escalation point, and driving operational improvement within the financial crime domain.

Location: Remote based in the UK

Salary: £37,400 – £47,300

Company

hirify.global is a digital bank focused on making money work for everyone by offering personal and business bank accounts, savings, investments, and credit cards in the UK.

What you will do

• Investigate complex and high-risk financial crime cases, ensuring accurate and efficient resolution within service level agreements.
• Create and maintain operational guidance and processes to accurately reflect policies, standards, and procedures.
• Partner with product and risk teams to design change and integrate operational needs into the development process.
• Manage the delivery of readiness plans for significant changes, building success metrics for validation.
• Act as the final point of technical escalation and provide constructive feedback to investigators and managers.
• Identify opportunities for operational tool and process improvements, recommending solutions to relevant stakeholders.

Requirements

• Extensive subject matter expertise in Financial Crime with a strong understanding of policies and regulations.
• Significant experience in conducting complex financial crime investigations with limited or no supervision.
• Experience handling complex escalations within your area.
• Ability to identify trends and deliver financial crime technical training and coaching.
• Excellent English written & verbal communication skills.
• Hold or be working towards a professional certificate in Anti Money Laundering (e.g., ICA Advanced Certificate, ACAMS).

Culture & Benefits

• £1,000 annual learning budget for books, training courses, and conferences.
• Flexible working hours with trust-based work schedules.
• Provided Macbooks and extra support for work-from-home setup for remote workers.
• Guaranteed time off for your birthday if it falls on a work day (outside training period).
• Commitment to diversity and inclusion with support for all employees.
• Share options.

Hiring process

• Application questions.
• Call with a Recruiter.
• 60-minute interview to discuss previous experience and technical knowledge.