GenAI Prompt Engineer (AI)

TL;DR

GenAI Prompt Engineer (AI): Developing scalable GenAI assistants to improve customer interactions and reduce administrative workload for advisors with an accent on prompt engineering and intelligent automation. Focus on making complex AI technology practical for Customer Service applications, ensuring reliability, quality, and responsible deployment.

Location: Hybrid in Utrecht, Netherlands

Salary: €4,931–€7,043 gross monthly

Company

hirify.global is a cooperative bank with 9.5 million customers worldwide, focusing on a better world.

What you will do

• Develop scalable GenAI solutions to support advisors.
• Build and refine AI assistants through effective prompt engineering and intelligent automation.
• Validate and rigorously test GenAI outputs for reliability, quality, and responsible deployment.
• Collaborate closely with AI specialists, developers, and business stakeholders.

Requirements

• Strong proficiency in Python.
• Expertise in Prompt Engineering.
• Knowledge of GenAI concepts such as Agentic AI and RAG strategies.
• Customer focus and results-driven attitude.

Culture & Benefits

• Hybrid working environment with a balance between home and office work.
• Annual development budget of EUR 1,400 for growth and development.
• Additional benefits including a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
• Emphasis on personal development and contributing to societal issues.
• Inclusive and diverse work environment where everyone is welcome.

Hiring process

• Application review and confirmation.
• One or more (online) interviews, potentially including an assignment or assessment.
• Job offer followed by a legal screening.