TL;DR
AI Data Specialist (AI): Supporting and driving the use of AI tool sets to define, develop, manage, and improve data solutions for hirify.global Enlighten AI with an accent on interaction analytics data expertise and building scalable data structures. Focus on understanding key data development, the impact of downstream cases, and incorporating client needs into successful build and execution plans.
Location: Onsite in Atlanta, GA or Sandy, UT, USA
Company
hirify.global is a corporation providing software products for customer experience, financial crime prevention, and public safety to over 25,000 global businesses.
What you will do
- Serve as the focal point for developing pre-defined data structures for automated analysis of large sets of CX interactions across all channels.
- Support validations of completed and evolving data structures to ensure high standards for precision and recall are met.
- Test evolving tools from Research that support the development of data structures and provide feedback.
- Work with client requirements to understand new requests and incorporate those needs into successful build plans.
- Educate field teams (Consulting and Customer Success) on data solutions, definitions, and best practices.
- Provide input on the use of developed data models to optimize developed data assets.
Requirements
- Bachelor's degree in Management, Finance, Business Intelligence / Analytics, or a related field.
- 5+ years of consultative account/program management experience OR significant experience with business intelligence, analytics, and data visualization as a services provider.
- Experience with the use of technology to build and analyze datasets for operational outcomes.
- Experience with the development, positioning, and quantification of operational recommendations.
- Excellent oral and written communication skills in English.
- Ability to create and deliver polished presentations using Microsoft PowerPoint.
- Ability to multi-task, meet deadlines, and work in a self-directed manner.
hirify.global-to-have">hirify.global to have
- Master's degree preferred.
- Experience in Management Consulting.
Culture & Benefits
- Join a company known as an innovation powerhouse that excels in AI, cloud, and digital.
- Work with a team focused on challenging limits and setting high standards.
- Be part of a global company with over 8,500 employees across 30+ countries.
- Opportunity to contribute to solutions used by 85 of the Fortune 100 corporations.
- An equal opportunity employer committed to diversity and inclusion.
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