Senior It Automation Engineer (Eastern Time Zone)

TL;DR

Senior IT Automation Engineer (DevOps): Own and scale automation across the IT ecosystem, with deep expertise in Okta, GCP, and identity lifecycle management, while also providing hands-on IT support to a globally distributed team. Focus on designing systems that reduce manual work, improve security, and enable a seamless employee experience.

Location: Must be Eastern Time Zone based

Salary: $115,000 - $135,000

Company

hirify.global leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience.

What you will do

• Lead IT automation initiatives across identity, cloud access, endpoint management, and SaaS tooling.
• Design, implement, and maintain Okta configurations and integrations, including SSO, MFA, lifecycle management, and app provisioning.
• Build and maintain automated joiner/mover/leaver workflows integrating Okta, HRIS, GCP, ticketing systems, and downstream applications.
• Support and troubleshoot GCP-based environments, services, and identity integrations.
• Provide hands-on support for identity, access, endpoint, and SaaS-related issues, from initial diagnosis through resolution.
• Monitor automation workflows, identity systems, and cloud access processes for reliability, performance, and security.

Requirements

• 5+ years of experience in IT Engineering, IT Automation, Identity & Access Management, or Systems Engineering.
• Hands-on, production-level experience administering and supporting both Okta and and Google Cloud Platform (GCP).
• Strong understanding of identity, authentication, authorization, and security fundamentals.
• Proficiency in scripting or programming (Python, PowerShell, Bash, JavaScript, or similar).
• Demonstrated experience providing hands-on IT support in a globally distributed, remote environment.
• Ability to operate independently, manage priorities across time zones, and drive improvements from concept to deployment.

Nice to have

• Okta and/or GCP certifications preferred
• Experience incorporating AI-assisted tooling into IT, automation, or operational workflows.
• Experience with Zero Trust or identity-first security architectures.

Culture & Benefits

• Be at the forefront of innovation, directly shaping the future of customer experience.
• Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
• Comprehensive benefits: Medical, dental, vision, 401(k) plan, commuter benefits, and more.