Program Manager (Fintech)

TL;DR

Program Manager (Fintech): Managing the end-to-end Bank Partnerships Marketing Collateral Review program with an accent on coordinating submissions, negotiating timelines, and facilitating bank approvals. Focus on continuous improvement of tooling, workflow, and partner engagement, including building AI-enabled solutions to reduce cycle time and improve quality.

Location: Remote (US)

Salary: $108,200—$202,800 USD

Company

hirify.global is a company focused on economic empowerment, building technology across brands like Square, Cash App, and Afterpay to increase access to the global economy.

What you will do

• Support the end-to-end Bank Partnerships Marketing Collateral Review program, coordinating submissions and facilitating bank approvals.
• Build and maintain relationships with partner account managers, translating their input into clear internal guidance.
• Enable cross-functional alignment with Marketing, Creative, Product, Engineering, Legal, Compliance, Risk, Operations, and Brand to speed up approvals.
• Proactively improve the system by identifying bottlenecks, proposing changes, and implementing solutions, including pilots/experiments.
• Support audit readiness by maintaining accurate records and ensuring process compliance with policy standards.
• Communicate clearly with stakeholders, providing concise updates and escalating risks with data-backed recommendations.
• Apply AI/LLM for efficiency and quality in triage, policy checks, drafting suggestions, metadata extraction, and automated routing.

Requirements

• Bachelor's degree and a minimum of 5 years of program or product operations management in fintech, issuing, banking, or other highly regulated industries.
• Direct experience shepherding materials through bank or partner approvals.
• Ability to manage multiple concurrent initiatives with competing timelines and priorities.
• Strong project and program management skills with a track record of delivering complex initiatives on time.
• Strong grasp of bank/network marketing and brand guidelines and the broader regulatory landscape for consumer financial services.
• Experience designing and improving scalable workflows and governance, and implementing tooling (e.g., workflow/orchestration, ticketing).
• Exceptional stakeholder management and communication skills, adept at influencing without authority.
• Practical experience applying AI/automation to business processes (e.g., LLM-assisted review, classification) with measurable impact.

Culture & Benefits

• Focus on building a more inclusive economy and workplace, with a commitment to equal opportunity.
• Provides remote work flexibility.
• Offers medical insurance, flexible time off, retirement savings plans, and modern family planning benefits.
• Committed to an inclusive interview experience with reasonable accommodations for disabled applicants.

Hiring process

• Automated AI tools may be used to evaluate job applications for efficiency and consistency.
• Candidates may submit up to 9 active applications within a 60-day period.
• Reapplications to the same role are accepted 90 days after a previous application has been reviewed.