Manager, Forward Deployed Engineering (AI)

Location: New York City, NY; hybrid policy requires staff to work from one of the offices at least 25% of the time. Travel to customer sites is expected 25–50% of the time.

Annual salary: $320,000–$405,000 USD

Company

Anthropic develops reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Hire, develop, and retain a high-performing team of Forward Deployed Engineers.
• Provide technical mentorship, conduct regular one-to-ones, and support team members’ career growth.
• Staff and oversee enterprise customer engagements, balancing customer needs, team development, and business priorities.
• Collaborate with account teams and Engagement Managers to qualify engagements, scope work, and support pre-sales statements of work.
• Review architectures and code, lead technical discovery, prototype solutions, and debug complex production issues.
• Build reusable playbooks, integration templates, starter repositories, knowledge bases, team OKRs, and operational cadences while turning field insights into product improvements.

Requirements

• 10+ years of experience in software engineering, solutions architecture, forward deployed engineering, consulting, or another technical customer-facing role.
• 2+ years of people management experience in a services, post-sales, or forward deployed engineering organization.
• Experience building an organization from 0 to 1 and hiring, developing, and retaining strong engineers.
• Experience delivering technical implementations directly with enterprise customers and navigating complex organizational dynamics.
• Executive presence, strong written and verbal communication skills, and the ability to explain technical complexity to varied audiences.
• Bachelor’s degree or equivalent education, training, or professional experience in a relevant field.

Culture & Benefits

• Collaborative environment focused on advancing safe, steerable, and trustworthy AI.
• Flexible working hours and a dedicated office environment for collaboration.
• Generous vacation and parental leave.
• Competitive compensation and optional equity donation matching.
• Visa sponsorship is available, with immigration lawyer support, subject to role and candidate eligibility.