Solutions Engineer, Core Enterprise (AI)

TL;DR

Solutions Engineer, Core Enterprise (AI): Partnering with Enterprise customers to maximize business value from hirify.global's models by guiding AI strategy and identifying high-value use cases. Focus on demonstrating solutions, recommending architectural patterns, and providing in-depth technical advisory for AI product implementation.

Location: Hybrid in San Francisco, CA or New York, NY, with relocation assistance available to the US

Salary: $221,000–$245,000 + Equity

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Deliver an exceptional pre-sales customer experience by providing technical expertise and answering product, API, and LLM-related questions.
• Demonstrate how leveraging hirify.global’s suite of products meets customer business needs, including building demos and recommending architecture.
• Create and maintain documentation, guides, and FAQs related to common questions during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
• Foster customer advocacy and represent the voice of the customer with internal teams by relaying customer feedback.
• Serve as the first line of defense for security and compliance questions, guiding customers and escalating complex requirements.

Requirements

• 8+ years of experience in a technical pre-sales or similar role, including 4+ years selling to Enterprise customers and managing C-level relationships.
• Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
• Foundational training in programming languages like Python or Javascript.
• Experience delivering prototypes of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
• Effective presenter and communicator who can translate business and technical topics to all audiences.
• Ability to own problems end-to-end and pick up missing knowledge to get the job done.
• Hybrid work model of 3 days in the office per week in San Francisco, CA or New York, NY is required.

Culture & Benefits

• Hybrid work model of 3 days in the office per week.
• Relocation assistance offered to new employees.
• Committed to providing reasonable accommodations to applicants with disabilities.
• Dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
• Equal opportunity employer, committed to diversity and inclusion.