Associate Staff Engineer, CRM Salesforce (Salesforce Einstein)

TL;DR

Associate Staff Engineer (CRM Salesforce Einstein): Designing and implementing Salesforce Einstein AI solutions, including Prediction Builder and Einstein Discovery, and developing AI capabilities integrated with Sales Cloud, Service Cloud, and Marketing Cloud. Focus on identifying AI-driven use cases, translating them into scalable solutions, and embedding Einstein insights into Salesforce user experiences.

Location: Service Region: South Asia

Company

hirify.global is a Digital Product Engineering company that builds products, services, and experiences at scale globally.

What you will do

• Design and implement Salesforce Einstein AI solutions including Einstein Prediction Builder, Einstein Discovery Models, and Einstein Recommendations.
• Develop and optimize Einstein AI capabilities integrated with Sales Cloud, Service Cloud, Marketing Cloud, and custom Salesforce applications.
• Work with business stakeholders to identify AI-driven use cases and translate them into scalable Salesforce solutions.
• Configure datasets, define target variables, and refine prediction accuracy for Einstein models.
• Implement AI-assisted workflows, Next Best Action (NBA) strategies, and intelligent automation using Einstein Bots, Salesforce Flows, and Orchestration.
• Embed Einstein insights into Salesforce user experiences using Lightning Web Components (LWC), Apex, and Lightning components.

Requirements

• Total Experience 4+ years.
• Strong experience in Salesforce development with Salesforce Einstein AI, including Prediction Builder, Einstein Discovery, Flows, Einstein Bots, and AI-driven automation.
• Strong knowledge of Sales Cloud and Service Cloud.
• Solid understanding of data modeling, predictive analytics, and machine learning concepts within Salesforce.
• Proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce automation tools.
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Nice to have

• Exposure to Marketing Cloud.

Culture & Benefits

• Dynamic and non-hierarchical work culture.