Content Designer (Fintech)

TL;DR

Content Designer (Fintech): Creating clear and concise content for digital products aimed at small business owners, ensuring clarity and usability. Focus on translating complex fintech and payments concepts into user-friendly language and contributing to content guidelines to ensure consistency.

Location: London

Company

hirify.global is a payment and software service provider, headquartered in London serving small, local businesses across Europe.

What you will do

• Craft intuitive content for digital products to ensure clarity for small business owners.
• Collaborate with design and product teams to define content strategy and tone of voice.
• Translate complex fintech and payments concepts into easy-to-understand language.
• Contribute to content guidelines to ensure consistency across all communications.
• Refine messaging and optimize content using data and customer insights.
• Shape product flows, error messages, onboarding experiences, and help content in partnership with designers.

Requirements

• Experience as a Content Designer, UX Writer, or similar role within a digital product environment.
• Strong understanding of content design principles and interaction design.
• Ability to simplify complex topics, especially in fintech, payments, or software products.
• A collaborative mindset with experience working in cross-functional product teams.
• Strong research, analytical, and UX‑focused problem‑solving skills.
• An eye for consistency and detail in language, structure, and tone.

Nice to have

• Experience in fintech, SaaS, or payments.
• Familiarity with design systems.
• Knowledge of localisation and multi‑market content considerations.
• Experience producing help centre or knowledge base content.

Culture & Benefits

• Flexible working hours.
• Physical and mental health support through GymPass.
• Improved maternity and paternity leave choices for flexibility and support.
• Health and Life Insurance.
• 25 days of Annual Leave (+ Bank Holidays).
• Friendly and informal office environment in Central London.