Manager, Solutions Engineering (Observability)

TL;DR

Manager, Solutions Engineering (Observability): Building and managing a high-performing team of Solutions Engineers to drive adoption and expansion of Grafana products with an accent on regional build-out, GTM strategies, and customer success. Focus on executive sponsorship, influencing product roadmap, and exceeding regional financial targets.

Location: Remote, must be based on the West Coast of the United States

Salary: $241,000–$286,000 OTE annually

Company

hirify.global is a remote-first, open-source company providing an observability stack including Grafana, Mimir, Loki, and Tempo for monitoring and visualization.

What you will do

• Attract, recruit, ramp, and mentor a team of presales Solutions Engineers using a servant-based leadership approach.
• Direct regional planning, actions, and outcomes, partnering with sales leadership on customer programs and marketing initiatives.
• Provide executive sponsorship for key accounts and act as a thought leader to customers and the company.
• Understand customer strategies, develop enablement programs, and ensure product requirements are met by partnering with Product Management and Engineering.
• Own and report on team cadence, assisting prospects with demonstrations, technical deep dives, trials, and POVs.
• Find and drive enablement with channel partners at local, geo, and global levels.

Requirements

• Must be located on the West Coast of the United States.
• 3-4 years of experience leading a team as a manager.
• 7-10 years in the high-tech industry in roles such as Developer, Architect, or Sales Engineer.
• Proven track record of mentoring, developing people, and managing performance.
• Direct experience selling monitoring, data, or visualization products.
• Proven ability to own a book of business, direct your own and your team's work, and exceed quarterly targets.

Culture & Benefits

• 100% remote, global culture, uniting talent from around the world.
• Work in a scaling, high-growth, and innovation-driven environment.
• Transparent communication, open decision-making, and empowered teams.
• Open-source roots, built on community-driven values.
• Defined career growth pathways and approachable leadership.
• In-person onboarding for new employees to ensure a smooth start.
• Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.