Implementation Specialist

TL;DR

Implementation Specialist (eCommerce, SaaS): Supporting the implementation of hirify.global solution with retail partners, providing technical and business support during the integration process. Focus on resolving technical integration issues, developing documentation, and improving product performance based on client feedback.

Location: Remote within Canada

Salary: $55,000 - $75,000 CAD per year

Company

hirify.global is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

What you will do

• Provide support to merchant partners on marketing, accounting, and implementation.
• Resolve technical integration issues related to e-commerce platforms and order management systems.
• Identify and implement new operational processes to drive efficiency.
• Develop detailed technical documentation.
• Engage with internal stakeholders to define cross-functional workflows.
• Provide product feedback from clients to the Product and Engineering teams.

Requirements

• Bachelor’s degree or equivalent experience.
• 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s).
• Past success in a role that required written communication with stakeholders, customers, or partners.
• Exceptional project management, communication, and technical skills.
• Proven ability to manage multiple assignments independently with high attention to detail.

Nice to have

• Previous experience in the payments or e-commerce space.
• Knowledge of HTML, Javascript and/or APIs.

Culture & Benefits

• Remote-first company with the majority of roles being remote within the country of employment.
• Health care coverage: hirify.global covers all premiums for all levels of coverage for you and your dependents.
• Flexible Spending Wallets: generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan.