Implementation Specialist

TL;DR

Implementation Specialist: Supporting the implementation of the hirify.global solution with retail partners, focusing on marketing best practices, accounting workflows, and implementation guidance. Focus on resolving technical integration issues and providing product feedback to improve overall product performance.

Location: Remote US

Salary: $70,000 - $90,000 (CA, WA, NY, NJ, CT) / $62,000 - $82,000 (all other U.S. states)

Company

hirify.global is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

What you will do

• Provide support to merchant partners on marketing best practices, accounting workflows, and implementation guidance.
• Resolve technical integration issues related to partners’ e-commerce platforms and order management systems.
• Identify and implement new operational processes to drive efficiency.
• Develop detailed technical documentation.
• Engage with internal stakeholders to define cross-functional workflows.
• Provide product feedback from clients to improve product performance and feature set.

Requirements

• Bachelor’s degree or equivalent experience.
• 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s).
• Past success in a role that required written communication with stakeholders, customers, or partners.
• Exceptional project management, communication, and technical skills.
• Proven ability to manage multiple assignments independently with high attention to detail.
• Please note that visa sponsorship is not available for this position.

Nice to have

• Previous experience in the payments or e-commerce space.
• Knowledge of HTML, Javascript and/or APIs.

Culture & Benefits

• Remote-first company with most roles being remote within the country of employment.
• Health care coverage with hirify.global covering all premiums for all levels of coverage for you and your dependents.
• Flexible Spending Wallets for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan enabling you to buy shares of hirify.global at a discount.