TL;DR
Manager, Transaction Reporting (FinTech): Leading and growing a Subject Matter Expert team to help clients realize value from regulatory solutions and services with an accent on cultivating engaged people, optimizing workflows, and amplifying customer outcomes. Focus on orchestrating work processes, continuous improvement, and effective stakeholder management within a SaaS context.
Location: Hybrid in Warsaw, Poland (2 days in office, 3 days remote).
Company
SimCorp, an independent subsidiary of the hirify.global Group, is a world-leading provider of integrated investment management solutions with over 50 years of experience.
What you will do
- Lead and develop an SME team, setting clear goals, coaching, and fostering an inclusive culture.
- Manage team backlog, capacity, and prioritization, driving continuous process improvement and removing impediments.
- Collaborate with Service Delivery and Customer Success Managers to enhance client adoption and outcomes.
- Partner with Product, Development, and Operations on cross-functional initiatives, communicating priorities and decisions.
- Champion best practices, documentation, and compliance within the SME domain.
Requirements
- 3-5+ years of experience as a people leader managing specialists or consulting teams in a SaaS, services, or financial technology context.
- Ability to optimize workflows (capacity planning, queue management, SLAs) and drive continuous improvement using metrics.
- Customer-oriented approach comfortable engaging senior client stakeholders on value, adoption, and outcomes.
- Effective communication, coaching, feedback, and change leadership skills.
- English: B2 required for application and communication.
Nice to have
- Domain familiarity in investment operations or regulatory reporting (e.g., EMIR, MiFIR, SFTR).
Culture & Benefits
- Flexible working hours and hybrid model (2 days in office, 3 days remote).
- Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations.
- Base salary with annual bonus structure and holiday allowance upon a 2-week vacation.
- Employer-paid Medicover Platinum healthcare package and Multisport card with employer contribution.
- Unum group life insurance and Medicover travel insurance for private trips.
- Professional training and courses, including Polish language classes for foreign employees.
- Opportunity to join hirify.global Group Share Plan after one year.
- Integration events, volunteering initiatives, and employee-led clubs.
Hiring process
- Send your application in English via the career site.
- Applications are processed continually; approximate time to consider your CV is three weeks.
- Exclude personal data such as photo, age, or any non-professional information from your application.
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