Senior Product Manager (AI)

TL;DR

Senior Product Manager (AI): Owning the core platform infrastructure including guest communication, trust scoring, inventory, and payment operations with an accent on driving AI automation initiatives across the company. Focus on building intelligent systems, optimizing guest experiences through data, and enabling teams with AI-first thinking.

Location: Must be based in Germany. Company has a modern office in Berlin with flexible work arrangements.

Company

hirify.global is a forward-thinking hospitality brand redefining how people discover cities through cutting-edge technology and thoughtfully designed spaces.

What you will do

• Own the Guest Communication Service and optimize communication costs across channels.
• Develop and refine the intelligent guest trust scoring system to adjust requirements dynamically.
• Manage the core infrastructure and collaborate on inventory and upsell integrations.
• Own the payment stack, including PSP integrations, OTA payment processing, and folio management.
• Drive reliability and automation for invoice generation, billing, and dunning processes.
• Identify and prioritize AI automation opportunities across teams, partnering with the AI Automation Engineer to ship high-impact projects.
• Lead the AI Ambassador Program, running workshops and working sessions to build AI fluency.

Requirements

• 4-6 years of product management experience, ideally in platform infrastructure, B2B SaaS, or tech-driven operations.
• Strong technical fluency, including ability to read API docs, discuss data models, and debug issues.
• Experience building data-driven decision systems (scoring, rules engines, risk assessment).
• Proven ability to manage complex, cross-functional initiatives with multiple stakeholders.
• Experience with AI/automation tools (RAG systems, workflow automation, LLMs) and translating AI capabilities into business value.
• Hands-on with automation platforms like n8n, including simple API integrations combined with AI.
• Fluent English required.

Nice to have

• Experience with hospitality, travel tech, or multi-property operations.
• Background in trust & safety, fraud prevention, or risk scoring systems.
• Scripting knowledge (Python) for data analysis or quick prototyping.
• Experience running internal enablement programs, workshops, or training.
• Understanding of data warehousing, ETL, or event-driven architectures.
• Experience with invoicing systems or accounts receivable optimization.

Culture & Benefits

• Work in the travel and hospitality industry with regular tech offsites across European cities.
• Empowered, low-ego culture with aligned product and tech teams and ambitious leadership.
• Real ownership over core systems directly impacting hirify.global's financial health and leading AI automation efforts.
• Competitive compensation and flexible work arrangements.
• hirify.global travel budget for stays at properties across Europe and discounts for friends and family.
• Modern office in the heart of Berlin with opportunities for professional growth.