Content Designer (Fintech)

TL;DR

Content Designer (Fintech): Creating engaging and accessible digital content for banking apps and websites with an accent on user empathy and consistent customer conversations. Focus on strategically evolving content, collaborating with product teams, and demonstrating effective writing's impact.

Location: Hybrid working, requiring at least two days per week in one of the hub offices: Bristol, Manchester, Leeds, Halifax, or Edinburgh, United Kingdom.

Salary: £61,344 - £68,160

Company

hirify.global is rebooting an icon and building the future of finance.

What you will do

• Create engaging, readable, and accessible digital experiences.
• Develop genuine empathy for customer needs, aspirations, and challenges.
• Take ownership as the content expert in an agile environment.
• Strategically evolve conversations and spot opportunities for linking experiences.
• Provide consistency in customer conversations across topics and touch points.
• Promote and demonstrate how effective writing helps customers.

Requirements

• Experience as a UX writer, conversation designer, or content designer.
• Familiarity working in a complex landscape, ideally financial services.
• A collaborative mindset ready for a busy multi-disciplinary team.
• Flexibility in writing on-brand content in multiple tones of voice.
• Confidence in writing concise, clear, and consistent copy for different channels.
• Ability to influence and manage multiple stakeholders across various teams.
• Experience using and collaborating in Design platforms, such as Figma.

Culture & Benefits

• Inclusive organisation focused on diversity and belonging.
• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• 30 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.