Senior Business Process & Automation Analyst

TL;DR

Senior Business Process & Automation Analyst: Leading in-depth audits of existing internal business processes across operational teams with an accent on efficiency, scalability, and best practices. Focus on identifying operational bottlenecks, inefficiencies, and risks that impact delivery, reporting, or scale.

Location: EMEA (selected countries). Please note that we’re unable to consider applications from outside these regions.

Company

AI Digital supports workplace diversity and believes strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company.

What you will do

• Lead in-depth audits of existing internal business processes across operational teams.
• Document current-state processes using clear, structured process maps and operational diagrams and design future-state workflows.
• Partner with teams to establish consistent, standardized workflows across pods and departments.
• Identify and evaluate opportunities where automation can improve efficiency or deliver measurable business value.
• Support the definition of operational KPIs related to process efficiency and automation outcomes.
• Help embed a culture of operational clarity, discipline, and data-driven decision-making.

Requirements

• 5+ years as a Systems Analyst, Process Analyst, Business Analyst or similar role.
• Strong experience in business process analysis and documentation, process re-engineering and standardization, gap analysis and impact assessment.
• Experience working in complex operational environments (agency, Ad Tech, SaaS, services, or platform-driven businesses).
• Ability to translate business workflows into clear, structured documentation.
• Strong stakeholder communication skills.

Culture & Benefits

• USD compensation that values your expertise.
• Work from anywhere: Fully remote to suit your lifestyle.
• 31 days of paid time off.
• Growth-focused environment with access to learning resources and clear pathways for growth.
• Fun team events, including virtual cooking classes, yoga sessions, and team quizzes.
• A culture of trust with open talk, ownership, and getting things done together.

Hiring process

• Screening Interview (45 minutes) – Initial conversation with a recruiter.
• Team Interview (up to 60 minutes) – A meeting with your potential Team Lead and future colleagues to assess team fit and discuss role-specific responsibilities, expectations and workflows.
• Final Interview (Up to 60 minutes) – Meet with the Team Lead for an in-depth discussion of your experience and skills.