Director, People Operations

Director, People Operations
OpenAI

📍 San Francisco · Hybrid (3 days/week on-site)

💰 $295K+ & equity

OpenAI is hiring a Director of People Operations — a cornerstone leadership role responsible for building the operational infrastructure that supports one of the most high-impact teams in the world.

If you are driven by precision, governance, and operational excellence — and you want to enable responsible scale at a company shaping the future of AGI — this is that rare, career-defining opportunity.

About the Team
The People Operations team forms the operational backbone of OpenAI’s People function. We own the systems, controls, data integrity, and end-to-end lifecycle processes that ensure fairness, compliance, and high velocity as OpenAI grows globally.
Our work sits at the intersection of:

— Employee experience
— Regulatory compliance
— Operational rigor
— High-stakes business scaling

We partner closely with Finance, Legal, IT, Security, and senior People leadership to maintain foundations that are accurate, auditable, and built for long-term resilience.

About the Role
As Director of People Operations, you will lead and scale the core infrastructure that enables a complex, global workforce to operate safely and effectively.
This is not a steady-state operations role — it is a build-and-scale role requiring strong judgment, clarity under pressure, and the ability to design systems that will stand up to internal and external scrutiny.

You will own:

— Data integrity, compliance, and operational controls
— End-to-end lifecycle processes
— SOX-relevant controls and audit readiness
— HR systems performance and vendor management
— Operational readiness for new geographies and workforce changes

You will lead a high-performing People Operations team while acting as a trusted partner to senior leaders across the organization.

What You’ll Do
— Own and scale People Operations across onboarding, lifecycle events, and offboarding worldwide
— Lead, coach, and grow a high-performing People Ops team, setting a high bar for operational judgment
— Ensure end-to-end data accuracy, proactively identifying risks and process gaps before they impact compliance or trust
— Design and rigorously test controls and workflows with strong focus on SOX auditability and scalability
— Partner closely with Finance, Legal, IT, Security, and People Compliance on mission-critical initiatives
— Oversee HR systems and vendors, ensuring infrastructure supports rapid global expansion
— Drive operational readiness for new entities, new geographies, and evolving regulatory requirements
— Establish operating rhythms, dashboards, and reporting to identify trends and surface risks early
— Serve as a steady operational leader in moments of ambiguity, change, or high-intensity scaling

Who You Are
— 12+ years of experience in People Operations or related disciplines, including leadership of global teams
— Deep expertise in scalable HR systems, lifecycle processes, and People Operations in a high-growth environment
— Strong understanding of operational controls, audits, and SOX requirements
— Demonstrated ability to partner cross-functionally on high-consequence initiatives
— Skilled at building, developing, and empowering operationally strong teams
— Exceptional judgment, attention to detail, and ability to prioritize under pressure

Why OpenAI
OpenAI is committed to ensuring that AGI benefits all of humanity.
You’ll join a mission-driven company where operational excellence is foundational to safety, impact, and global scale.
We value diverse perspectives, trust, transparency, and human-centered design in all aspects of our work.

This position is based in San Francisco with a hybrid schedule (3 days/week in office) and relocation support available.


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