Program Management Lead (eCommerce)

TL;DR

Program Management Lead (eCommerce): Manages and delivers a portfolio of D2C eCommerce initiatives and their operational requirements, with an accent on roadmap alignment, international expansion, and process improvement. Focus on building new market entry plans, integrating cross-functional dependencies, and ensuring timely, high-quality program delivery.

Location: Remote in the United States. Preference for candidates based in New York or Boston. Candidates residing in Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI) will not be considered.

Salary: $170,000 - $200,000 USD (Region 1)

Company

Oura empowers people to own their inner potential through an award-winning Oura Ring and connected app, providing daily insights to improve health.

What you will do

• Serve as the strategic lead and central point of accountability for the DTC/eCommerce roadmap.
• Manage, track, and deliver the eCommerce roadmap, ensuring on-time delivery of high-priority programs.
• Build new market entry program plans, including cross-functional dependencies like product compliance and payment setup.
• Build and implement repeatable processes to continuously improve delivery schedules and minimize risk.
• Align and inspire cross-functional teams to support all roadmap deliverables.
• Monitor sales performance, analyze trends, and generate reports for data-driven decisions.

Requirements

• 8+ years in the eCommerce space with specific experience in high-level technical requirements, product GTM strategy, marketing partnership strategy, UI/UX design strategy, and/or program/project management.
• Must have international expansion experience for a hypergrowth organization.
• Experience launching products and sales channels into new, international markets with a deep understanding of requirement gathering and compliance monitoring best practices.
• Strong communication and stakeholder management skills, with the ability to lead and inspire cross-functional teams.
• Familiarity with eCommerce best practices and integration with various stakeholders across the organization.
• Vast experience managing a D2C/eCommerce sales channel in the consumer technology world (PMP certification preferred).

Culture & Benefits

• Competitive salary and equity packages.
• Health, dental, vision insurance, and mental health resources.
• An Oura Ring and employee discounts for friends & family.
• 20 days of paid time off plus 13 paid holidays and 8 days of flexible wellness time off.
• Paid sick leave and parental leave.
• Amazing culture of collaborative and passionate coworkers.