Community Manager

TL;DR

Community Manager (Mobile Games): Managing the day-to-day player-facing presence and online communities for live mobile games with an accent on moderating conversations, enforcing rules, and ensuring clear player communications. Focus on building and managing campaigns using CRM tools, maintaining content calendars, and supporting marketing initiatives across multiple game titles.

Location: Hybrid in Toronto, Canada (working 2 days a week in the office on Tuesdays and Thursdays).

Salary: $60,000–$80,000 CAD

Company

hirify.global is one of the largest independent mobile games companies in the world, building a company with driven, smart, and detail-oriented people who love making games. The role is working within their studio, Clipwire Games, creator of Monopoly: Bingo!, TPIR: Bingo!, and Bingo Story.

What you will do

• Manage and moderate day-to-day activity across social and community platforms for live titles.
• Foster a positive, safe, and welcoming community by moderating conversations, removing spam, and responding to player comments and messages.
• Support the planning, scheduling, and execution of social, push, and email communications across multiple game titles.
• Build and manage campaigns using tools such as Braze and Hootsuite.
• Maintain content calendars and support recurring, seasonal, and lifecycle messaging.
• Assist with player-focused community programs and marketing initiatives.

Requirements

• 2+ years of experience managing online communities and social media for brands, games, or digital products.
• Proven experience moderating and managing communities on social platforms (Facebook, X, Instagram, etc.).
• Experience managing or moderating a Discord server, including setting rules and fostering engagement.
• Strong organisational skills with the ability to manage multiple communities, calendars, and recurring deadlines simultaneously.
• Comfortable working with content planning and project management tools (Trello or similar required).
• Strong written communication skills with a good sense of tone, clarity, and audience awareness.
• Player-first mindset with empathy, professionalism, and good judgement.
• Interest in mobile games, LiveOps, and free-to-play experiences.

Nice to have

• Familiarity with CRM tools such as Braze or similar platforms.

Culture & Benefits

• 15 days holiday in addition to bank holidays, with an extra 5 days for every 5 years of service.
• Hybrid working: 2 days in the office (Tuesdays and Thursdays), Wednesday is an optional office day with lunch provided.
• Comprehensive Medical, Dental, and Vision coverage plus a $500 a year Wellness Benefit.
• Employee Assistance Program for confidential support.
• Generous parental leave policy and a supportive, family-friendly culture.
• Regular company events and continuous professional development opportunities.

Hiring process

• Stage 1: Talent Acquisition Interview
• Stage 2: Take home Assessment
• Stage 3: Manager Interview
• Stage 4: Director Interview
• Stage 5: Final Interview