Director, Marketing Operations

TL;DR

Director, Marketing Operations: Drives organizational excellence across hirify.global’s global marketing function by leading annual planning, transformation programs, financial operations, and leadership operations. Focus on connecting strategy to execution – ensuring that the Marketing organization operates efficiently and delivers on business outcomes.

Location: Ottawa, ON, Canada; Toronto, Ontario, Canada

Salary: $170,000-200,000 CAD

Company

hirify.global's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Lead a global team of project managers and marketing operations managers, supporting all Marketing functions across regions.
• Serve as Marketing’s business lead for the annual strategic and financial planning cycle, collaborating with Finance, Revenue Operations, and regional marketing leads.
• Manage cross-functional dependencies, planning milestones, and strategic decision-making throughout the planning process.
• Partner with the MLT to oversee OKR definition, tracking, and reporting to ensure accountability and visibility into marketing’s contribution to business outcomes.
• Lead cross-functional initiatives that strengthen marketing’s operational health — such as process improvements, tool optimization, and change management.

Requirements

• 10+ years of experience in Marketing Operations, Strategy, or Program Management, with 5+ years leading teams in global or matrixed organizations.
• Proven success leading annual planning and financial operations for a marketing or GTM organization.
• Strong strategic and analytical skills; able to synthesize data into clear insights and recommendations.
• Experience leading organizational change and cross-functional transformation initiatives.
• Exceptional written and verbal communication skills; comfortable interfacing with executive stakeholders.
• Strong command of project management methodologies and tools (e.g., Monday.com, JIRA, Asana).

Culture & Benefits

• A flexible work environment that empowers you to do your best work.
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
• Flexible paid time off and remote work policies.
• Equity options.
• Contributions to your pension plan.